Support Forum

Post your questions to our discussion groups, or search the forum to see if your question was asked or answered before. There are separate discussion groups for:

Alternatively, you can also email your questions to support@codoncode.com, use the web form on our contact page, or call us at (781) 686-1131 (Mon-Fri 9-5 EST).

Common Problems

The most common problems and their solutions:

For additional problems and solutions, please search the support forum discussions.

 

Program Documentation

Help for CodonCode Aligner is available from the "Help" menu in CodonCode Aligner, and also installed as a PDF file in the CodonCode Aligner directory. CodonCode Aligner's main features are described in the CodonCode Aligner Quick Tour.

For Phred-Phrap-Consed, the original program documentation is available here: