Alternatively, you can also contact us by email or telephone.
The most common problems and their solutions:
- Problems running Aligner or the Aligner Installer/Update on OS X 10.3.9?
Please read the known Aligner problems page
- Download problems?
Please read the download tips!
"Unknown chemistry" errors
Problems Running Phred through InterPhace
For additional problems and solutions, please search the support forum discussions.
Help for CodonCode Aligner is available from the "Help" menu in CodonCode Aligner, and also installed as a PDF file in the CodonCode Aligner directory. CodonCode Aligner's main features are described in the CodonCode Aligner Quick Tour.
For Phred-Phrap-Consed, the original program documentation is available here: